How Tilbury Douglas maintains its golden thread of information

Written by Asite | Mar 5, 2025 11:26:04 AM

“We must maintain a golden thread of information, ensuring every decision and action is transparent and traceable for seamless compliance reviews."

Robert Fawn, Head of Integrated Management Systems at Tilbury Douglas

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Background

Compliance with regulatory standards is a critical aspect of construction project management. To meet ISO standards and the UK’s Safer Buildings Act, Tilbury Douglas needed a digital system to track its golden thread of information and maintain accurate, up-to-date building records across its project portfolio.

Challenges

The forward-thinking information delivery teams recognized industry-wide challenges that they wanted
to support, including:

Maintaining audit trails: Teams often face difficulties creating transparent, traceable audit trails essential for regulatory reviews. Without a process in place, it is hard to demonstrate the ‘golden thread of information’, and due diligence required for ISO standards and the UK’s Safer Building Act.
Tracking information deliverables: It can be difficult to track the status of documents when they are spread across software, teams, and have multiple revisions.
Identifying information delivery gaps: When reporting on compliance within a Common Data Environment (CDE), identifying delivered and missing information can be challenging. Reporting on this information is often manual, time-consuming, and prone to errors.

Solution

Tilbury Douglas uses the Asite CDE to build a robust audit trail for its project portfolio. With security and ISO compliance at its core, the Asite CDE embeds compliance into every step of project management.

The organization adopted Asite Playbook to report on the CDE, transforming CDE data into visual dashboards and timelines. This provides a clear overview of the information delivery plans, showing what has been delivered and what is still due—all in one place.