Grosvenor Group is one of the largest privately-owned international property companies. The specialist developer, investor, and fund manager develops, manages and invests in assets in more than 60 cities around the world – principally in the retail, residential and office sectors. The company’s four operating companies are responsible for their own property strategies but are unified by a singular purpose of improving property and places to deliver lasting commercial and social benefits.

The Paradise Street Project, more commonly known as Liverpool ONE, was a 250,000 sqm regeneration project in Liverpool City Centre. Managed by Grosvenor Europe, the development is comprised of over 200 shops, more than 500 apartments, three hotels, 25 restaurants, a 14-screen Odeon cinema, three office buildings, a Green Flag awarded five-acre public park, 2,000 car parking spaces and a public transport interchange.

Regarded by many as the most successful regeneration project of the modern era in the UK, Liverpool ONE was initially sold as providing “world-class shopping, leisure and living at the heart of a world-class city”. The site of the £920 million project covered six districts in the city center, including Hanover Street, Peter’s Lane, New Manesty’s Lane, Paradise Street and South John Street.

The development of Liverpool ONE was considerate of the city’s history, integrating historical architecture with modern buildings. As such, it is an internationally recognized model for other cities that want to deliver sympathetic regeneration projects. It is widely credited with reviving the wider city-region and fueling growth in business tourism.

To support the effective management of the project from conception to handover and enable information sharing during the multiple planning applications, Grosvenor needed to implement a new project management system with standardized protocols. Asite’s platform facilitated collaboration between the various project sites – its Workflow Management solution allowed members of a team to manage and review documents as well as control project processes.

Changes in working practices, new features and feed-back captured from users and fed back into the overall process and were essential contributors to finely tuning the deployment process. Multi-repository reporting facilitated the management of this complex scheme in a straightforward manner, and the Facilities and Asset Management solution simplified the handover of each site to the management company.

Grosvenor's use of Asite provided the ability to control and report on the flow of information over the entire lifecycle of the project portfolio thus reducing risks and improving productivity and control throughout.

The Liverpool ONE scheme created 3,300 construction jobs, led to 5,000 permanent posts and is environmentally sustainable. Moreover, the city can now leverage itself as a global city and is a far stronger position than it was in 1999, when Grosvenor took on the challenge to revitalize the city center.

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